Refund policy
Last updated 13 November 2026
Payments for Owoeyo are taken by Polar, our seller of record, so refunds go back to the card or account you paid with, through Polar. To ask for one, write to [email protected] from your account's email, or use the link on your Polar receipt.
Your first 14 days
If you're not happy within 14 days of your first payment for Pro, or of buying a lifetime licence, ask and we'll refund it in full. You don't need to give a reason.
After that
- Cancel Pro any time from Settings. You keep it until the end of the period you've paid for, and you won't be charged again. We don't refund part of a period.
- Credits you've bought can be refunded within 14 days if you haven't used any of them. Credits that are part of a plan aren't refundable.
- If you were charged twice, charged after cancelling, or charged the wrong amount, we refund the difference, whenever you notice.
If Owoeyo lets you down
If something you paid for didn't work and we couldn't fix it, tell us: we'll refund what's fair, and always what the law requires.
Your legal rights
This policy adds to your rights as a consumer; it never takes any away.